Returns, Exchanges and Order Cancellation — Koach Hatzafon

Want to cancel an order or enquire about a return? You can contact the Koach Hatzafon team by phone, email or through the Contact page. State your name, order details and request. The reason for your enquiry may help, but it is not a blanket requirement for giving notice of cancellation. Exchange for Another Size, Colour or Model The possibility of an exchange will be checked according to the transaction details and availability of the requested product. Ask the team for information about the available options and any price difference before sending a product or approving an exchange. A Defective or Incorrect Product, or a Delivery That Did Not Arrive Describe the issue so that we can check the appropriate handling. You may attach a photograph or supporting document that helps with the review. This is not a blanket condition for exercising rights under applicable law. Returning a Product in Practice Contact the team for the appropriate return address and instructions. Do not send a product to a supplier or importer address without confirming that it is the correct address for handling the request. Logistical coordination does not replace giving notice of cancellation and does not reduce the cancellation periods provided by law. This page provides preliminary contact information and does not set out all cancellation periods, exceptions or refund terms. Handling is subject to applicable law and the transaction details. For Members Club and training matters, also review the applicable dedicated terms. Community and Management Details Koach Hatzafon — led by Dor Ben Hamo, founder and community manager and shooting instructor. For service and community-management enquiries: 052-668-0302 Email: info@koach-hatzafon.co.il You can also contact us through the website’s Contact page. Responses depend on the subject of the enquiry and team availability.